Shipping Information

Australia Shipping Information

Shipping Fees

Orders over $49.90 AUD will receive free shipping. No code needed. Please note free shipping is only available for orders with an Australian shipping address.

Shipping Timeframe

Brow Code is based in Australia and we ship all orders from our warehouse located on the Gold Coast in Queensland. Please allow up to 5 business days for delivery. Brow Code uses Startrack, Fastway, and Border Xpress for all deliveries.

Our 5-day shipping timeframe does not include our processing and packaging times within our warehouse. Please allow 1 to 3 business days for your order to be dispatched from our warehouse. The time it takes for your order to be dispatched may slightly alter during sale periods.

Once your order has been dispatched, you will receive your tracking information. Please keep a close eye on your tracking to ensure safe delivery of your parcel. Please note that we do not ship to PO Boxes and HC Boxes.

International Shipping Information

Shipping Fees

International shipping rates vary depending on the country you reside in. The cost will display during checkout once your products and address have been entered.

International Customs Charges

Some international orders may incur a custom or import duty charge. We understand how frustrating this can be, however, please note Brow Code does not have any control over these charges. Any international customs charges are based on your country’s regulations and compliances. For further information, please contact your local customs office.

All charges are to be paid by the customer on delivery of the order. Unfortunately, if you refuse to pay these charges your parcel may be abandoned, and Brow Code will not be held responsible for any loss of funds as a result of this occurrence. Please note that we are unable to mark international orders as a gift to bypass or reduce any customs fees.

Shipping Timeframe

Please allow up to 10 business days for delivery. Brow Code uses FedEx and DHL for international orders. The estimated delivery timeframe may vary due to your countries individual processing procedures and postage services. We apologise for any inconvenience this may cause.

Please allow 1 to 3 business days for your order to be dispatched from our warehouse. The time it takes for your order to be dispatched may slightly alter during sale periods.

Once your order has been dispatched, you will receive your tracking information. Please keep a close eye on your tracking to ensure safe delivery of your parcel. Please note that we do not ship to PO Boxes and HC Boxes.

Countries We Can't Ship To

We sincerely apologise, we are currently unable to ship to the following countries. We are working towards finding a way to safely and efficiently deliver to you.

Åland Islands, Andorra, Bouvet Island, Caribbean Netherlands, Christmas Island, Cocos (Keeling) Islands, Curaçao, French Southern Territories, Guernsey, Heard & McDonald Islands, India (1 of 37 states), Isle of Man, Italy, Jersey, Mayotte, Mexico, Monaco, Norfolk Island, Palestinian Territories, San Marino, Sint Maarten, South Georgia & South Sandwich Islands, South Sudan, Spain, St. Barthélemy, St. Helena, St. Martin, St. Vincent & Grenadines, Svalbard & Jan Mayen, U.S. Outlying Islands, Western Sahara

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